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Lutzky, Ursula. 2023. “‘Doesn’t really answer my question…’ Exploring customer service interactions on Twitter”. International Journal of Business Communication. https://doi.org/10.1177/23294884231200247
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Lawson, Robert, Lutzky, Ursula, Kehoe, Andrew, and Gee, Matt. 2023. “‘Sorry to hear you’re going through a difficult time’: Investigating online discussions of consumer debt”. Applied Corpus Linguistics 3(2), 100056. https://doi.org/10.1016/j.acorp.2023.100056
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Lutzky, Ursula and Lawson, Robert. 2022. “Discussing -splain: At the intersection of prescriptivism, language policing and moral gradience”. Language Under Discussion 6(1), 54–60. https://doi.org/10.31885/lud.6.1.258
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Lutzky, Ursula. 2021. “The sociopragmatic nature of interjections in Early Modern English drama comedy: From ah to tut”. Journal of Historical Pragmatics 22(2), 225-244. https://doi.org/10.1075/jhp.00054.lut
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Lutzky, Ursula and Kehoe, Andrew. 2022. “Using corpus linguistics to study online data”. In Vásquez, Camilla (ed.). Research Methods for Digital Discourse Analysis. London: Bloomsbury, 219-236.
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Lutzky, Ursula. 2021. The Discourse of Customer Service Tweets. London: Bloomsbury.
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Lutzky, Ursula. 2021. ‘You keep saying you’re sorry’. Exploring the use of sorry in customer communication on Twitter. Discourse, Context & Media 39. https://doi.org/10.1016/j.dcm.2020.100463
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Lutzky, Ursula. 2021. Initiating direct speech in Early Modern English prose fiction and witness depositions. In Grund, Peter J. and Walker, Terry (eds.). Speech Representation in the History of English. Oxford: Oxford University Press, 51-72.
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Lutzky, Ursula. 2020. Digital media and business communication. In Friginal, Eric and Hardy, Jack A. (eds.). The Routledge Handbook of Corpus Approaches to Discourse Analysis. London: Routledge, 394-407.
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Lutzky, Ursula, Nevala, Minna (eds.). 2019. Reference and Identity in Public Discourses. Amsterdam: John Benjamins.
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Nevala, Minna and Lutzky, Ursula. 2019. Pragmatic explorations of reference and identity in public discourses. In Lutzky, Ursula and Nevala, Minna (eds.). Reference and Identity in Public Discourses. Amsterdam: John Benjamins, 1-16.
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Lutzky, Ursula and Lawson, Robert. 2019. Gender politics and discourses of #mansplaining, #manspreading, and #manterruption on Twitter. Social Media + Society 5/3. Open Access.
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Lutzky, Ursula and Kehoe, Andrew. 2019. 'Friends don't let friends go Brexiting without a mandate': changing discourses of Brexit in The Guardian. In Koller, Veronika, Kopf, Susanne and Miglbauer, Marlene (eds.). Discourses of Brexit. Oxon: Routledge, 104-120.
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Lutzky, Ursula. 2019. "'But it is not prov’d'. A sociopragmatic study of the discourse marker but in the Early Modern English courtroom". Journal of Historical Pragmatics 20/1, 1-19.
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Lutzky, Ursula and Gee, Matt. 2018. "'I just found your blog'. The pragmatics of initiating comments on blog posts". Journal of Pragmatics 129, 173-184.
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Lutzky, Ursula and Kehoe, Andrew. 2017. "'Oops, I didn’t mean to be so flippant'. A corpus pragmatic analysis of apologies in blog data". Journal of Pragmatics 116, 27-36.
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Lutzky, Ursula and Kehoe, Andrew. 2017. "'I apologise for my poor blogging': Searching for apologies in the Birmingham Blog Corpus". Corpus Pragmatics 1/1, 37-56.
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Lutzky, Ursula and Kehoe, Andrew. 2016. "Your blog is (the) shit. A corpus linguistic approach to the identification of swearing in computer mediated communication". International Journal of Corpus Linguistics 21/2, 165-191.
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Lawson, Robert and Lutzky, Ursula. 2016. "Not getting a word in edgeways? Language, gender, and identity in a British comedy panel show". Discourse, Context and Media 13, 143-153.
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Lutzky, Ursula. 2015. "Quotations in Early Modern English witness depositions". In Arendholz, Jenny, Bublitz, Wolfram and Kirner, Monika (eds.). The Pragmatics of Quoting Now and Then. Berlin: De Gruyter, 343-367.
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Lutzky, Ursula and Demmen, Jane. 2013. "Pray in Early Modern English drama". Journal of Historical Pragmatics 14/2, 263-284.
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Lutzky, Ursula. 2013. "Early Modern English discourse markers – a feature of female speech?". In Mazzon, Gabriella and Fodde, Luisanna (eds.). Historical Perspectives on Forms of English Dialogue. Naples: Franco Angeli Editore, 80-98.
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Lutzky, Ursula. 2012. "Why and what in Early Modern English drama". In Markus, Manfred, Iyeiri, Yoko and Heuberger, Reinhard (eds.). Middle and Modern English Corpus Linguistics: A Multi-Dimensional Approach. Amsterdam: John Benjamins, 177-189.
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Lutzky, Ursula. 2012. Discourse Markers in Early Modern English. Amsterdam: John Benjamins.
- Smit, Ute, Dollinger, Stefan, Hüttner, Julia, Kaltenböck, Gunther and Lutzky, Ursula (eds.). 2007. Tracing English through Time. Explorations in Language Variation. Wien: Braumüller.